Terms of Service

These Terms of Service govern your access to and use of www.noxabeauty.com (the “Website”), including browsing, creating a customer account, purchasing products, and using our online services.

NOXA Beauty is an India-based skincare brand operating as a sole proprietorship and currently serving customers within India.

By accessing or using our Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

These Terms should be read together with our Privacy Policy, Shipping & Returns Policy, and Frequently Asked Questions (FAQ).

You must be at least 18 years old to create an account or purchase products through our Website.

By using the Website, you confirm that you meet this requirement and have the legal capacity to enter into a binding agreement under applicable law.

NOXA Beauty operates as a sole proprietorship. The proprietor’s legal name and other mandatory business information will be disclosed in accordance with applicable law.

We make reasonable efforts to provide accurate product descriptions, photographs, ingredient lists, prices, sizes, directions for use, and other relevant information.

Product appearance may vary slightly due to photography, lighting, screen settings, or packaging updates. Such differences will not excuse a material misrepresentation of a product.

Please review the product details, ingredients, directions, and warnings before purchasing or using any skincare product.

For product-related questions, contact support@noxabeauty.com.

All prices are displayed in Indian Rupees (INR), unless stated otherwise.

Applicable taxes, shipping charges, discounts, and the final amount payable will be shown during checkout.

We may update prices and future promotional offers. Changes will not improperly alter an order already accepted.

If a material pricing or technical error occurs, we will contact the affected customer and resolve the matter in accordance with applicable law.

Promotional offers may have specific eligibility conditions, validity periods, or product restrictions. These conditions will be disclosed when the offer is presented.

You may create an account to access available features, manage your details, and view order information.

You agree to provide accurate information, maintain the confidentiality of your login credentials, and notify us if you suspect unauthorized access.

We may restrict access where reasonably necessary to address suspected fraud, security incidents, or material misuse, subject to applicable law.

For account assistance, contact support@noxabeauty.com.

When you submit an order, you request to purchase the selected products.

An automated order confirmation may acknowledge receipt of your order but does not necessarily confirm final acceptance or dispatch.

Orders may require review because of stock availability, payment verification, incomplete delivery details, suspected fraud, or technical errors.

If we cannot fulfil an accepted order, we will inform you and arrange any applicable refund in accordance with applicable law.

Available payment methods may include:

Online payments may be processed through Razorpay or another payment provider expressly made available at checkout.

Payment providers may apply their own terms, verification requirements, eligibility conditions, and privacy practices. BNPL services may require separate approval from the relevant provider.

You must use only payment methods that you are authorized to use.

The payment amount and applicable charges will be displayed before you confirm your order.

Shipping, delivery, cancellations, returns, and refunds are governed by our Shipping & Returns Policy, available through the Website footer.

Standard exchanges are not offered. This does not limit any rights, remedies, replacement obligations, or other relief that may be required under applicable law.

Please review our Shipping & Returns Policy before placing an order.

NOXA Beauty currently serves customers within India and may use Delhivery or another designated delivery provider.

If you receive a damaged, defective, incorrect, or materially misdescribed product, contact support@noxabeauty.com for assistance.

Nothing in these Terms or our Shipping & Returns Policy limits consumer rights or remedies available under applicable law.

Use products according to their labels, ingredient information, directions, and warnings.

Before use, review the ingredients and consider a patch test where appropriate. Avoid products containing ingredients to which you know you are allergic or sensitive.

Discontinue use if irritation or an unexpected reaction occurs. Seek appropriate medical advice if a reaction is serious or persistent.

If you have a skin condition, known allergies, or concerns about combining skincare products with prescribed treatments, consult a qualified healthcare professional where appropriate.

Individual results may vary. Product information is not a substitute for professional medical advice, diagnosis, or treatment.

Nothing in these Terms excludes liability for product defects, misleading claims, or other matters for which we may be responsible under applicable law.

The NOXA Beauty name, logos, original product photographs, Website design, graphics, text, and other protected content belong to NOXA Beauty or the relevant rights holders, unless otherwise stated.

You may browse the Website for personal, non-commercial purposes. You must not reproduce, distribute, commercially exploit, or use protected content without appropriate authorization.

Third-party names and trademarks remain the property of their respective owners.

You must not use the Website for unlawful purposes, attempt unauthorized access to accounts or systems, introduce malicious software, commit fraud, or interfere with the Website’s security or operation.

We may take reasonable steps to protect the Website and its customers from misuse, subject to applicable law.

Our Website may integrate with payment providers, courier services, analytics tools, advertising platforms, and other third-party services.

These services may be subject to separate terms and privacy policies. Our Privacy Policy explains how personal information may be shared with relevant service providers.

Nothing in this section excludes responsibilities imposed on NOXA Beauty by applicable law.

We make reasonable efforts to keep the Website operational and information accurate. Temporary interruptions may occur because of maintenance, technical problems, or circumstances beyond our reasonable control.

We will make reasonable efforts to resolve material issues when practicable.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable obligations relating to defective products, misleading representations, consumer rights, or statutory remedies.

Any limitation of responsibility will apply only to the extent permitted by applicable law.

We may restrict access to an account or Website feature where reasonably necessary to address suspected fraud, unauthorized access, unlawful conduct, or material misuse.

Such action will not remove rights or obligations relating to existing orders, payments, refunds, product safety, or applicable consumer protection laws.

We may update these Terms to reflect changes in our business, products, Website, services, or applicable laws.

The updated Terms will be published on the Website with a revised date. Changes will take effect as stated, subject to applicable law and existing contractual rights.

These Terms are governed by the laws of India.

Subject to applicable law and the jurisdiction of competent consumer authorities and consumer commissions, courts in Mumbai, Maharashtra, shall have jurisdiction over disputes arising from these Terms to the extent legally permissible.

If you have a complaint about a product, order, payment, delivery, or Website service, please contact support@noxabeauty.com so we can attempt to resolve it.

Nothing in these Terms prevents you from approaching an appropriate consumer authority, consumer commission, or other competent forum available under applicable law.

For questions or complaints relating to products, orders, payments, delivery, or Website services, contact:

We will acknowledge consumer complaints within 48 hours of receipt and make reasonable efforts to resolve them within one month of receipt, in accordance with applicable law.

Nothing in this section restricts your right to approach an appropriate consumer authority, consumer commission, or other competent forum.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

For questions regarding these Terms, your account, or an order, contact: